Why Ledger® Live Download matters
Ledger® Live is the secure interface for your Ledger® hardware wallet that lets you view balances, send/receive crypto, install apps, and manage multiple accounts. The download step is critical: using the official Ledger® Live Desktop or Ledger® Live App ensures you receive verified, untampered software that will correctly communicate with your device and protect your recovery data.
Where to download Ledger® Live
Obtain Ledger® Live only from Ledger®’s official domain. Choose between Ledger® Live Desktop for Windows, macOS, and Linux, or Ledger® Live App for iOS and Android. Avoid third-party sites and download mirrors — these are common vectors for malicious installers and fake verification prompts.
Step-by-step: Install Ledger® Live Desktop
- Download the correct installer for your operating system from the official site.
- Verify the checksum/signature where available.
- Run the installer, launch Ledger® Live, and accept security prompts.
- Connect your Ledger® device, unlock with PIN, and follow the onboarding flow to add accounts.
Ledger® Live App: mobile install & pairing
Install Ledger® Live App from Apple App Store or Google Play. Pair the hardware (via Bluetooth if your model supports it) or use an OTG cable for wired connections. Mobile connections may need Bluetooth permissions and updated firmware on the device.
Verification & "Can't verify Ledger® wallet" errors
If Ledger® Live displays verification issues, re-download the installer, confirm the checksum, and update the device firmware. Verification errors often stem from corrupted downloads, tampering, or outdated installers that no longer match the published signatures.
Troubleshooting: Ledger® Live login not working
Common fixes when Ledger® Live cannot connect or login:
- Try a different USB cable/port and reboot both devices.
- Update Ledger® Live and device firmware to latest versions.
- On Windows, reinstall USB drivers or test on another PC.
- For mobile, forget and re-pair Bluetooth; ensure OS permissions are allowed.
- If you see "Error Connecting Ledger® Account", ensure the correct coin app is open on the device and approve prompts directly on the hardware.
Unable to Ledger® Trezor — compatibility note
Ledger® Live manages Ledger® hardware only. Trezor devices require Trezor Suite or compatible third-party wallets. Don’t attempt cross-vendor management to avoid confusion and potential mishandling of recovery phrases.
Ledger® account recovery & 2FA reset
Recovery depends on your 24-word seed phrase. If a device is lost or reset, restore accounts on a new hardware wallet with that phrase. Ledger® Live doesn’t implement traditional 2FA — security relies on physical device possession plus PIN. For 2FA issues on external services, perform resets through those service providers.
Ledger® Help Center & support
For persistent problems consult the Ledger® Help Center for official guides, installer signatures, and step-by-step recovery procedures. Never share your recovery phrase with support or anyone else — Ledger® staff will never ask for it.
Conclusion
Downloading Ledger® Live correctly and verifying installers is the foundation for a secure crypto experience. Keep software and firmware updated, follow official support guidance, and treat your recovery phrase as the single source of truth for account recovery.
FAQs
- 1. Where do I download Ledger® Live?
- Only from the official Ledger® website or the official app stores (Apple App Store / Google Play).
- 2. Why can't I verify my Ledger® Live installer?
- Re-download from the official site and check published checksums/signatures. Corruption or tampering can cause verification failures.
- 3. Ledger® Live login not working — what next?
- Check cable/port, update firmware, try another computer, or reinstall Ledger® Live.
- 4. Can Ledger® Live manage a Trezor device?
- No — Ledger® Live is for Ledger® hardware only. Use Trezor Suite for Trezor devices.
- 5. How do I recover my Ledger® account?
- Use your 24-word recovery phrase to restore the wallet on a new hardware device.
- 6. Where can I find official help?
- Visit the Ledger® Help Center on the official Ledger® website for verified support and downloads.